Dedicated to Service

Ask our customers why they choose Quantum to provide their specials and hard-to-source products and you can expect an assortment of answers.

For some, it's because we're there when they need us; we're open late and have a specialist pharmacist on hand when they need advice. Others say it comes down to speed - they can order in the evening for next morning delivery. Often, quality is a big factor; the fact we manufacture specials in our UK facility and closely vet our suppliers gives our customers peace of mind.

We believe we're the only specials company to offer national next morning delivery. If you know different, please let us know, as we're always pushing ourselves to offer a 'best in class' service. Our customers really value the option of ordering in the evening for delivery the next morning as they do everything in their power to ensure patients get the best treatment possible.

For all these reasons, we're known for our first class service.

  • We're the only specials provider where you can order specials late in the evening and receive them the next morning.
  • Our staff is made up of friendly, experienced and knowledgeable specialists and pharmacists.
  • We're a 'one-stop shop', offering an expansive range of manufactured specials, imports and obtains under one roof.
  • We're there when you need us, with technical support and pharmacists on hand from 8am - 10pm.
  • We never give up looking for ways we can build on our service to keep our customers coming back to Quantum.

"...we placed an order at 5.20pm and received it at 10am the following morning. I have found Quantum to be very approachable and never hesitate to speak to them regarding any queries."

Marie Brailey, Dispensary Manager, Pinhoe & Broadclyst Medical Practice, Exeter

more testimonials

Market leading cut-off times

Manufactured lines
Monday to Thursday 6pm
Friday 3pm (2pm cut off for fridge lines)
Stocked lines (specials and obtains*)
Monday to Thursday 9pm
Friday 5pm

*Those special obtains that we source from third parties will normally be delivered within five working days
*Cut-off times refer to ‘confirmed’ orders